Property Claims Examiner II

Role Overview

• Process insurance claims for property losses.
• Interact with independent adjusters and policy holders.
• Review claim forms and other records to determine insurance coverage.
• Make payment recommendations and settlements.
• Investigate, evaluate, and resolve claims.
• Adjust reserves and provide reserve recommendations.
• Enter claim transactions.
• Examine claims inspected by independent adjusters.
• Conduct daily diary reviews on claim files.
• Pay and process claims within designated authority level.
• Supervise independent adjusters to ensure adherence to guidelines.
• Maintain compliance with insurance and company policies.

Requirements

• Minimum bachelor’s degree or equivalent preferred.
• Excellent oral and written communication skills.
• Working experience with MS-Office (especially Word and Excel) is required.
• 2+ years property claims experience and excellent customer service.
• Certified in CEA and Fair Claims Settlement Practices.
• Claims Examiner II: 3 years total claims experience, 2 years handling Homeowner claims up to $300,000.
• 1 year Carrier Experience required.