Key skills
BIPower BISalesforceCRMSales
About this role
Role Overview
- Lead Allstate’s Partner Relationship Management team to design and build partner solutions.
- Coach product engineers and address business needs to enhance customer satisfaction.
- Collaborate with cross-functional teams to evaluate, scope, design, prioritize, and implement CRM solutions supporting organizational strategic goals.
Requirements
- 5+ years of experience scoping, designing, and implementing CRM solutions in Microsoft Dynamics and Salesforce
- Skilled in Microsoft Dynamics 365 Sales and Customer Service modules, integration tools, and CRM customization and configuration.
- Strong understanding of development operations principles and best practices.
- Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Power BI).
- Preferred Microsoft Dynamics 365 certifications: Dynamics 365 Fundamentals (CRM), Power Platform App Maker, Power Platform Solution Architect.
Benefits
- Joining our team isn’t just a job — it’s an opportunity.
- Allows employees to find meaning and value in their work.
- Offers an environment that fosters innovative thinking.