Key SaaS Account Manager – Weather Division

Role Overview

• Serve as the primary point of contact for key accounts, leading engagement and expansion strategies
• Foster deep relationships with executives and decision-makers, ensuring DTN is their go-to provider
• Develop and execute customized account plans, identifying growth opportunities within existing accounts
• Drive cross-selling and upselling initiatives to increase account value
• Achieve general knowledge of all DTN offerings
• Ensure account retention and satisfaction by delivering solutions that exceed expectations
• Utilize internal expertise and resources to help drive cross-selling opportunities, identifying opportunities for expansion
• Identify and pursue exceptionally large, high-value prospects that align with DTN’s strategic growth goals, as agreed upon with leadership
• Utilize market research and networking to uncover new business opportunities based on named prospect target list
• Lead high-stakes negotiations and presentations with senior-level executives
• Develop targeted strategies to convert major prospects into long-term clients
• Collaborate with marketing and sales leadership to craft compelling proposals and pitches
• Partner with internal teams, including sales, marketing, finance, and operations, to ensure seamless execution of complex accounts
• Act as a voice of the customer, translating account needs into strategic business initiatives
• Provide insights and recommendations that shape DTN’s approach to large scale customers
• Serve as a thought leader, attending industry events, conferences, and networking opportunities to drive brand awareness

Requirements

• 8+ years of experience in strategic account management, enterprise sales, or high-value B2B client relations
• Proven ability to manage and grow multi-million-dollar accounts
• 5-8 years software or SaaS experience
• Exceptional negotiation, relationship-building, and consultative selling skills
• Ability to navigate high-level business discussions with C-suite and senior executives
• Strategic thinker with a strong ability to identify opportunities and drive business growth
• Ability to build great internal partnerships with key business units, functions and stakeholders
• A consultative and professional approach to engaging with customers
• Must be assertive, self-motivated, and able to work under pressure
• Strong knowledge of working with a CRM system – Salesforce.com preferred
• Exceptional communication, interpersonal and leadership abilities

Tech Stack

• SFDC

Benefits

• Competitive Salary
• Unlimited PTO
• Collaborative and dynamic work environment.
• Flexible working hours
• Remote work model
• Competitive Medical, Dental and Vision Insurance Plans
• 6% 401K matching
• Unlimited access to 13k+ courses via learning platform to support employee career advancement
• Employee Assistance Program (EAP)