Outbound Business Account Representative

Role Overview

• Following up with current customers to ensure satisfaction with services.
• Upsell services by asking discovery questions and presenting additional options.
• Making outbound calls to connect with potential business customers.
• Providing high level customer service by entering data accurately in SalesForce.
• Use expertise of Sparklight's products to assist customers with questions about services.
• Help demonstrate why switching to Sparklight is the best choice.

Requirements

• Previous outbound telemarketing experience in a call center is preferred.
• We are looking for outgoing individuals!
• Be able to direct conversations and close sales.
• We are looking for three to six months of related experience and/or training.
• We would prefer candidates with an Associate's degree or higher.

Tech Stack

• Switching

Benefits

• Medical, dental, and vision plans – start when you start!
• Life insurance (self, spouse, children)
• Paid time off (vacation, holiday, and personal/sick days)
• 401(k)
• 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
• Group Legal plan with Identity Theft Protection
• Tuition reimbursement (up to $5,250 on 1st year)
• Up to seventy-five dollars a month towards cable and internet services
• Annual community support to various organizations across the U.S.
• Associate recognition & awards programs
• Advancement opportunities
• Collaborative work environment