Senior Field Service Technician

Role Overview

• Travel to customer sites (approx. 80% travel) to provide hands-on service for various types of equipment
• Diagnose, repair, and perform routine maintenance on hydraulic, electrical, and mechanical systems
• Interface with PLC systems to upload/download programs
• Collaborate with dealer technicians for troubleshooting assistance
• Maintain detailed documentation through work order systems
• Participate in OEM testing and equipment upgrades
• Provide end-user product orientation and safe operating procedures at customer sites
• Mentor or train junior or less-experienced technicians in-field when required

Requirements

• High School Diploma or equivalent
• Three (3) or more years of relevant experience
• Ability to travel up to 80%
• Proficient in electrical diagnostics and repair
• Knowledge of mechanical systems and component-level service
• Hydraulic diagnostics and repair proficiency
• Proficiency with Microsoft Office tools
• Ability to work independently with strong problem-solving skills
• Strong verbal and written communication skills
• Must be able to obtain a passport

Benefits

• Competitive total rewards package
• People-first culture
• Opportunities for team member growth and success
• Reasonable accommodation for applicants with disabilities