Underwriting Assistant – Contract Surety

Role Overview

• Provide daily support to our national underwriting teams.
• Issue, code, calculate premiums, and invoice bonds with accuracy and timeliness.
• Bill additional and return premiums to ensure proper file closure.
• Assist with underwriting (electronic) file maintenance and underwriting audit support needs.
• Obtain and organize credit reports, corporate state filings, and contractor license information for new submissions.
• Research and help resolve billing and account current discrepancies.
• Send letters and forms on behalf of Underwriters, maintaining professional correspondence.
• Prioritize and manage multiple processes and tasks simultaneously in a fast-paced environment.
• Provide backup support to team members across multiple locations as needed.
• Assist with special projects and perform other duties as assigned.

Requirements

• Typically requires a high school diploma
• Associate's degree a plus
• 0+ years of related experience for consideration
• Strong organizational and time management skills
• Exceptional attention to detail and accuracy
• Ability to work independently and with minimal supervision
• Excellent communication skills, both written and verbal
• The ability to quickly grasp new concepts, systems and processes
• Prior experience in insurance or surety operations is a plus but not required.

Benefits

• Employee Stock Ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program
• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, & accident insurance for purchase
• Short-term and long-term disability benefits
• Training & certification opportunities
• Tuition reimbursement
• Education bonuses