Field Service Engineer 1 – Non-Exempt

Role Overview

• Ensure customers receive high level of support through real time communication and system knowledge
• Install new systems within the US region
• Respond to customer requests for tool support and regular maintenance
• Provide technical assistance in real time in both onsite and remote situations
• Read electrical and hardware schematics
• Communicate daily status both internally and externally
• Manage time in high pressure situations
• Show flexibility and adaptability

Requirements

• Preferred Field Service experience in the Semiconductor Industry
• College/University degree in engineering
• Ability to identify and use common hand tools
• Ability to work unsupervised yet within a team setting
• Troubleshooting experience in electrical, mechanical and software applications
• Excellent interpersonal & communication skills in a technical environment
• Ability to utilize all Microsoft Office products including PowerPoint, Word and Excel
• Ability to travel regularly throughout the US and internationally, approximately 75% of the time

Benefits

• Health, dental, and vision coverage
• Life and disability insurance
• PTO
• 401(k) with employer match
• Employee Stock Purchase Program (ESPP)
• Wellness initiatives