Engineer 4, Excellence in Operations

Role Overview

• High level customer-facing engineering support focused on Day 2 Service Assurance Support
• Hands-on SDWAN/IP router/switch/firewall/telephony customer premises equipment
• Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
• Optimize the network and systems services and troubleshoot any network performance issues
• Responsible for the service provision and monitoring of network infrastructure to company standards
• Work directly with customers to troubleshoot and resolve network issues
• Consistent attendance and flexibility to work various shifts including nights and weekends.
• Other duties as assigned.

Requirements

• 5 to 8 years’ experience with Fortinet product line, primarily, but also Cisco and Nokia routers
• Strong knowledge of internetworking designs and their applications and routing
• Solid knowledge of Layer 2 and Layer 3 internetworking technologies
• Extensive Firewall experience
• Certifications such as ( Fortinet Professional
• required , Fortinet Expert
• preferred, CCNA, CCNP, CCIE)
• Must own the customer experience and drive results and growth
• Support a culture of inclusion in work and lead.

Benefits

• Best-in-class Benefits to eligible employees
• Compensation and benefits summary available on careers site