Collaborate with developers, concierge team, and product owners to understand requirements, define acceptance criteria, and ensure accurate test coverage
Perform functional, regression, integration, and end-to-end testing of ServiceNow features
Develop and maintain automated test scripts using ServiceNow’s Automated Test Framework (ATF)
Support User Acceptance Testing (UAT) and validate solutions with business users
Identify, document, and track defects for timely resolution
Develop and execute comprehensive test plans, test cases, and test scripts
Participate in agile ceremonies, such as sprint planning and daily stand-ups

5+ years of related experience
Active Secret clearance
Experience working with Agile/SCRUM
ServiceNow Certified Systems Administrator (CSA) or CompTIA Security+
Strong analytical skills
Excellent communication skills for collaborating with both technical and non-technical stakeholders
Demonstrated ability to work effectively both independently and as part of a team in a fast-paced, deadline-driven environment

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full-flex work week to own your priorities at work and at home
15 days of paid leave per calendar year
10 paid holidays per year
Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period
Short and long-term disability benefits
Life, accidental death and dismemberment, and critical illness insurance

ServiceNow Test Engineer

Key skills