Accounts Receivable Clerk

Role Overview

• Posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
• Provide financial, administrative, and clerical services as well as ensure accuracy and efficiency of operations.
• Process and monitor incoming payments, and secure revenue by verifying and posting receipts.
• Record payments to accounts and maintain accounts receivable records.
• Compile necessary information from financial institutions such as banks and credit organizations to process/verify applications for credit and solicit payment on overdue accounts.
• Keep records of all delinquent accounts, incomplete files, and credit risks.
• Prepare daily cash deposits and cash control sheet.
• Enter finalized cash receipts and update accounts receivable ledger.
• Work with potential customer and sales department to gather new account paperwork and send the completed file to the accounts receivable supervisor for verification.
• Perform collection procedures as outlined in Standard Operating Process (SOPs) and escalate to supervisor as needed.
• Follow up and review accounts for compliance with State credit law and Standard Operating Procedures (SOPs).
• Cash application through various payment methods such as checks/cash, electronic funds transfer (EFT), Online Bill Pay, Drivers, non-sufficient funds (NSFs), and notify customer/sales of term changes.
• Address driver phone calls and/or questions through radio (Nextmail) regarding payment and delivery instruction.
• Manage monthly statement distributions and work with sales and other departments to handle disputes on accounts.
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers.
• Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status.
• Responsible for a high volume of customer accounts.
• Update and maintain all aspects of their customer account portfolio which includes contact information, notes on account status, courtesy calls, and handling customer requests.
• Perform other job-related duties as assigned.

Requirements

• High school diploma or equivalency plus 2 years of experience
• Knowledge with Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas
• Working knowledge of SAP software financial modules
• Excellent accuracy and attention to detail skills to process large numbers of invoices
• Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling, and, to some extent, calculus
• Strong communication skills – written, verbal, persuasion, motivation, facilitation of strong working relationships
• Knowledge of other MS Office Suite and/or software applications related to job functions
• Excellent interpersonal, customer service, analytical/problem solving, problem management, presentation development, presentation, and communications skills

Benefits

• comprehensive medical and prescription drug coverage
• dental and vision plans
• tax-saving Flexible Spending Accounts
• disability coverage
• life insurance plans
• 401(k) plan
• tuition assistance
• wellness program
• parental leave
• vacation accrual
• paid sick leave
• more