Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s).
Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers.
Call on customers; provide product information, and follow-up on quotes to close business for Arrow.
Identifies, enables and develops high-potential and non-repeat partners.
Determines and understands customers’ requirements for Arrow product offerings and services.
Translates products and promotions into benefits for a customer.
Provides alternative products and solutions.
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
Drives sales growth through new customer rebuilding of underpenetrated and neglected relationships.

4-year degree
Minimum of 6+ years of customer facing direct sales roles
Experience/background with IBM is preferred
Experience with software is preferred
Ability to solve complex problems; takes a new perspective using existing solutions
Process oriented and analytical.
Self-starter, gritty & coachable
Team oriented leader
French speaking is preferred

Channel Manager

Key skills