About this role

Provide a single point of contact for the reporting and tracking of network voice Problems
Being responsible and taking accountability of projects assigned.

8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition
Hands on experience with Webex calling and Webex Contact Centre
Hands on experience in design & implementation of Voice infrastructure
Hands on experience of Session Border Controllers
AudioCodes, Ribbon/PSX, Oracle
Hands on experience in design & implementation of SBC’s
Expert understanding of SIP
Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x
Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling.
Have clear understanding about UCCX historical & online reporting.
Understanding of Microsoft Teams Enterprise Voice
Good to have hands on experience with MS Teams
Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME

Session Border Controller (SBC) – CUCM, UCCX

Key skills