Lead in-depth analyses of customer usage, product adoption, financial performance, and operational metrics to identify trends and opportunities.
Collaborate with Customer Success Managers and clients during onboarding to validate model results, scrub and map data, and deliver actionable recommendations.
Partner with product managers to define KPIs and measure the impact of product changes.
Create advanced dashboards and interactive reports using tools like Power BI and Tableau to support executive decision-making.
Aggregate data from multiple systems to provide comprehensive insights and support strategic initiatives.
Implement and document processes to ensure data integrity, governance, and reporting accuracy.
Serve as a subject matter expert in transportation data and contribute to the development of the organization’s long-term data strategy and roadmap.
Provide ad-hoc reporting and support for compliance, legal audits, and discovery requests.
Collaborate with technology and business partners to promote automation and deliver successful reporting-related projects.
Mentor junior analysts and business analysts, promoting best practices and professional development.
Create board-level reports and contribute to strategic presentations for senior leadership.

Bachelor’s degree in Business, Economics, Finance, Computer Science, Data Analytics, or a related field (Master’s preferred).
5–8 years of experience in business intelligence, analytics, or data warehousing.
Proven experience working with cross-functional stakeholders and in customer-facing roles.
Strong track record of delivering insights that influence business and product strategy.
Advanced proficiency in SQL and relational databases (e.g., SQL Server, Snowflake).
Proficiency in Python coding.
Strong Excel skills including pivot tables, lookups, and macros.
Familiarity with ETL tools and data pipelines.
Familiarity with cloud platforms (Azure, AWS) preferred.
Knowledge of data warehouse concepts, dimensional modeling, and semantic layers.
Experience in BI tools such as Power BI or Looker.
Excellent communication and presentation skills, with the ability to engage senior stakeholders and external clients.
Strong project management skills and ability to juggle multiple priorities in a fast-paced environment.
Detail-oriented, analytical, and a self-starter with an entrepreneurial mindset.
Team player with a strong work ethic and ability to mentor others.

Senior Data Analyst

Key skills