Key skills
Analytics
About this role
Role Overview
- Engage with Data Center Incident Management at the onset of incidents to assess early risk signals and support interim containment actions.
- Translate incomplete or evolving information into structured risk assessments that protect customer uptime.
- Build and maintain dashboards that provide real-time visibility into active incidents, corrective actions, and systemic risks.
- Lead cross-functional implementation of corrective and preventive actions generated through Problem Management and Forensic Engineering.
- Track solution deployment across sites and ensure actions are executed, verified, and formally closed.
- Develop analytical models and reporting mechanisms that identify recurring patterns and site-specific vulnerabilities across mechanical, electrical, and plumbing infrastructure.
- Consolidate logs, telemetry, environmental data, and operational metrics to identify leading indicators of failure.
- Provide executive-level reporting on risk posture, trend analysis, and containment progress.
- Partner with Data Center Operations, Engineering, Controls, and vendors to support reliability-focused operational improvements.
- Promote consistent adoption of standards, dashboards, and risk visibility tools across the fleet.
Requirements
- Bachelors degree in Engineering, Data Analytics, Computer Science, or related technical field.
- 6 or more years of experience delivering complex infrastructure, analytics, or engineering programs.
- Demonstrated experience leading cross-functional initiatives from problem identification through implementation.
- Experience building dashboards, data models, and workflow tracking tools.
- Strong ability to synthesize operational, engineering, and incident datasets into actionable insights.
- Experience in mission-critical or hyperscale data center environments preferred.
- Familiarity with reliability engineering, forensic investigations, or Problem Management practices preferred.
- Proficiency with data visualization, reporting, and workflow tools.
Benefits
- Generous Benefits Package
- Switch provides medical plan options of comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!