Key skills
RCommunication
About this role
Role Overview
- Support the Quality Manager in maintaining the structure and compliance of the Quality Management System (QMS).
- Conduct internal QMS audits and assist with external audits, ensuring compliance and maintaining audit records.
- Assist in managing customer complaint notifications and maintaining comprehensive records.
- Support corrective action processes, track status, and provide reporting as directed.
- Assist in controlling non-conforming products, monitoring status, and generating reports.
- Support the development, maintenance, and accessibility of control plans.
- Work collaboratively within the manufacturing team to cultivate a culture focused on teamwork, service excellence, and support for a diverse workforce and customer base.
- Assist with external provider approvals and performance evaluations; maintain records and report status to the Quality Manager.
- Interpret engineering drawings, Geometric Dimensioning & Tolerancing (GD&T), specifications, and technical standards.
- Develop and maintain Process Failure Mode and Effects Analysis (PFMEA) documentation under the direction of the Quality Manager.
- Procure, log, and certify variable and attribute measurement devices used internally.
- Conduct Measurement System Analysis (MSA) and Gage Repeatability & Reproducibility (Gage R&R) studies.
- Determine fixture requirements and create Coordinate Measuring Machine (CMM) programs for shared use.
- Develop and maintain control plans and inspection instructions in coordination with the Quality Manager.
- Participate in contract reviews, perform material verification and certification, conduct final quality inspections prior to product release, and generate certificates of completion as required.
- Perform dimensional inspections to ensure compliance with specifications.
- Review external provider certifications for materials and special processes and escalate concerns as appropriate.
- Conduct gage calibrations and maintain records of gage status.
- Perform internal process audits and support external audit activities, including CMM audits upon receipt of Traveler.
- Develop and maintain work instructions relevant to job functions.
- Generate and manage reports and records related to inspections, evaluations, analyses, and submissions.
- Prepare certifications and preproduction reports such as Initial Sample Inspection Reports (ISIR), First Article Inspections (FAI), and Production Part Approval Process (PPAP) documentation for Quality Manager review and customer submission.
Requirements
- Bachelor’s degree or equivalent experience in a manufacturing environment.
- Minimum of five years of experience in quality systems within a manufacturing environment.
- Working knowledge of AS9100 or ISO 9001 standards.
- Experience supporting internal and external audits.
- Demonstrated ability to work collaboratively within cross-functional teams.
- Proficient in using precision measurement tools, including micrometers, calipers, hardness testers, surface testers, and indicators.
- Certified in Coordinate Measuring Machine (CMM) programming and operation or a minimum of three years of experience in CMM operation.
- Strong knowledge of Geometric Dimensioning and Tolerancing (GD&T).
- Exceptional verbal and written communication skills.
- Proficiency in Microsoft Windows and the Microsoft Office Suite.
- Ability to work independently while prioritizing tasks in coordination with the Quality Manager.
- Strong adaptability, problem-solving, and critical-thinking skills in dynamic work environments.
- Flexibility to adjust schedules based on evolving priorities and team needs.
- Excellent organizational skills with a high level of attention to detail.
- Demonstrated dependability and ability to collaborate effectively with colleagues.
- United States citizenship required per contractual obligations.
- Must be able to pass a pre-employment drug screen.
- Must be able to pass a background investigation.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities