Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
Understand how IT infrastructure and services are directly aligned with the company's strategic objectives by regularly engaging with vendors and key business stakeholders focused on distributed, enterprise, and cloud technologies and solutions
Monitor and assess the health, capacity, and performance of hosting platforms, proactively identifying opportunities for optimization and mitigating risks
Provide advanced technical expertise throughout the lifecycle of Wintel servers, enterprise OS servers (e.g. Linux), VMware environments, and storage infrastructure—including patching, upgrades, and refresh strategies
Collaborate with architecture and operations teams to design and implement enhancements that significantly improve reliability, efficiency, and supportability of hosting platforms
Provide technical experience and perspective to the lifecycle management of hosting environments—including Wintel, Linux, VMware, and enterprise storage—ensuring state-of-the-art reliability and future scalability
Help build and communicate advanced platform standards, guiding major upgrades, migrations, and remediation efforts for critical incidents
Act as a technical lead and subject matter expert for infrastructure-related projects, programs, and initiatives
Contribute meaningfully to governance processes by reviewing proposed changes, assessing risks, and ensuring ongoing compliance with enterprise policies and standards.
Requirements
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
10+ years of experience in hosting architecture, with a focus on enterprise-scale environments
Proven track record of providing technical consultation and collaboration
Understanding of Windows Server platforms, enterprise OS platforms, VMware vSphere/ESXi, and enterprise compute and storage systems
Familiarity with engineering and deploying backup technologies along with implementing robust disaster recovery (DR) and business continuity (BC) processes and procedures
Experience with infrastructure monitoring, capacity planning, and performance tuning
Knowledge of datacenter environment solutions required for the design, deployment, health and support of the infrastructure and application ecosystem (power, cooling, fire, connectivity, security, etc.)
Familiarity with automation tools and scripting for infrastructure management (e.g., PowerShell, Ansible)
Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
Strong analytical and problem-solving skills with a proactive mindset
Effective communication and collaboration across technical and business teams
Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow
Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
Ability to travel domestically or internationally as required (10-20%)