Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
Assist in monitoring and assessing the health, capacity, and performance of connectivity platforms, proactively identifying opportunities for optimization and mitigating risks
Provide technical guidance throughout the lifecycle of connectivity platforms — including patching, upgrades, and refresh strategies for the region
Collaborate with architecture and operations teams to design and implement enhancements that significantly improve reliability, efficiency, and supportability of connectivity platforms
Participate in incident resolution, assisting in root cause analysis and implementing robust, long-term corrective actions for connectivity related incidents
Act as a technical lead and subject matter expert for infrastructure-related projects and initiatives within the region
Ensure new applications and services are onboarded efficiently and that connectivity platforms are fully aligned with evolving business needs
Requirements
Bachelor's or master's degree in computer science, Engineering, or related field
5+ years of experience in connectivity architecture, with a focus on enterprise-scale environments
Experience with infrastructure monitoring, capacity planning, and performance tuning
Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
Knowledge of core connectivity platforms and technologies including WAN, LAN, Wifi, and SDN
Understanding of IPAM, Dynamic Host Configuration Protocol (DHCP), and Domain Name System (DNS) and how these impact enterprise environments
Familiarity with automation tools and scripting for infrastructure management (e.g., Ansible)
Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
Strong analytical and problem-solving skills with a proactive mindset
Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
Ability to travel domestically or internationally as required (10-20%)