Senior Infrastructure Engineer – M365 Platform, Messaging

Role Overview

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders
• Assist in monitoring and assessing the health, capacity, and performance of Digital Workplace platforms
• Provide technical guidance throughout the lifecycle of Digital Workplace platforms
• Establish and maintain engineering standards, templates, and automation patterns for Microsoft 365, Exchange Online, and Teams
• Lead backend configuration and optimization of Microsoft 365 services including user identity, licensing models, messaging systems, and platform integrations
• Evaluate new platform capabilities, features, and tools within M365, messaging, and Teams
• Drive engineering-focused problem-solving by performing deep-dive analysis of platform issues
• Collaborate with architecture, security, and operations teams to design and implement enhancements
• Act as a technical lead and subject matter expert for infrastructure-related projects and initiatives

Requirements

• Bachelor's or master's degree in computer science, engineering, or related field
• 10+ years of experience in Windows and endpoint architecture, with a focus on enterprise-scale environments
• Proven track record of providing technical consultation and collaboration
• Understanding of Windows, endpoint management platforms, Microsoft 365, Microsoft Teams and related platforms and services
• Proven ability to partner globally and build relationships with leaders and stakeholders across a region
• Experience with infrastructure monitoring, capacity planning, and performance tuning
• Familiarity with automation tools and scripting for infrastructure management (e.g., Ansible)
• Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
• Strong analytical and problem-solving skills with a proactive mindset
• Effective communication and collaboration across technical and business teams
• Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
• Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
• Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
• Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
• Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow
• Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
• Ability to travel domestically or internationally as required (10-20%)

Tech Stack

• Ansible

Benefits

• Flexible Work Arrangement
• Professional Development Opportunities