Develop and maintain a strong understanding of Owens Corning specific business processes and operations locally and globally
Build relationships within the organization, cross-functionally, and with key business stakeholders
Assist in monitoring and assessing the health, capacity, and performance of Digital Workplace platforms
Provide technical guidance throughout the lifecycle of Digital Workplace platforms
Establish and maintain engineering standards, templates, and automation patterns for Microsoft 365, Exchange Online, and Teams
Lead backend configuration and optimization of Microsoft 365 services including user identity, licensing models, messaging systems, and platform integrations
Evaluate new platform capabilities, features, and tools within M365, messaging, and Teams
Drive engineering-focused problem-solving by performing deep-dive analysis of platform issues
Collaborate with architecture, security, and operations teams to design and implement enhancements
Act as a technical lead and subject matter expert for infrastructure-related projects and initiatives
Requirements
Bachelor's or master's degree in computer science, engineering, or related field
10+ years of experience in Windows and endpoint architecture, with a focus on enterprise-scale environments
Proven track record of providing technical consultation and collaboration
Understanding of Windows, endpoint management platforms, Microsoft 365, Microsoft Teams and related platforms and services
Proven ability to partner globally and build relationships with leaders and stakeholders across a region
Experience with infrastructure monitoring, capacity planning, and performance tuning
Familiarity with automation tools and scripting for infrastructure management (e.g., Ansible)
Understanding of Artificial Intelligence and its efficient usage in infrastructure environments
Strong analytical and problem-solving skills with a proactive mindset
Effective communication and collaboration across technical and business teams
Ability to manage priorities and contribute to multiple initiatives in a dynamic environment
Experience working and managing relationships with suppliers, vendors, and partners to drive positive outcomes
Experience interacting at multiple levels of an organization with a specific focus on delivering results and strong communication skills
Experienced with IT policies and procedures, methodologies, technology standards, protocols, roadmaps, services, and operations
Demonstrate the ability to be a self-starter with a sense of curiosity and desire to continuously learn and grow
Ability to collaborate and demonstrate a team-oriented partnership with a focus on delivering results
Ability to travel domestically or internationally as required (10-20%)