Key skills
JavaScriptMySQLNode.jsPostgresPythonReactSvelteTypeScriptVue.jsVuePostgreSQLSupabaseProject ManagementCommunicationCustomer Success
About this role
Role Overview
- Apply SRE principles to Customer Success
- Detect issues commonly occurring in the platform
- Proactively find improvements in the platform
- Work on escalations and longer-running, more complex technical cases
- Assist those using the Supabase platform with complex and/or long-running issues
- Deliver on synchronous and asynchronous engagements with Supabase customers
- Serve as an internal champion for the platform and how customers use it.
Requirements
- 6+ years of relevant work experience in Database Engineering, Infrastructure Engineering, Solution Architecture or similar.
- Strong background with relational database management systems such as PostgreSQL or MySQL.
- Background in web application development, with familiarity in Python, Typescript and popular JavaScript frameworks (React, Vue, Svelte) as well as Node.js.
- Very strong communication skills, particularly of technical concepts.
- Experience with project management, business analysis and revenue operations tools.
- Previous experience leading customer-facing engagements to deliver meaningful technical and business value.
- Driven and team-focused.
Tech Stack
- JavaScript
- MySQL
- Node.js
- Postgres
- Python
- React
- Svelte
- TypeScript
- Vue.js
Benefits
- Fully Remote
- ESOP
- Tech Allowance
- Health Benefits
- Annual Off-Sites
- Flexible Work
- Professional Development