With a deep understanding of player behavior, future in-game content and marketing activations, execute the development of compelling Franchise Rewards merchandising assortments on a 6-12 month timeline by managing the end-to-end merchandise development process, from initial concepts through production and delivery.
Communicate effectively with internal and external stakeholders to drive Franchise Rewards merchandise plans for existing and new IP with a data-informed approach.
Justify business recommendations by translating product development goals into solutions, identifying more cost-effective alternates and describing tradeoffs.
Partner with Operations Manager to create realistic workback schedules that balance team resources with team budget goals.
Own day-to-day project administration, including managing project timelines, task tracking, documentation, approvals, and production tracking.
Assist with sample reviews, feedback consolidation and creative approval tracking.
Track, interpret, and review sales performance indicators for specific projects and product categories to evaluate the success of strategies and objectives.
Support senior members of the team on annual operating plans, providing research, input and actionable ideas to grow the business.

5+ years of experience developing and executing merchandise and product strategies for a direct-to-consumer business.
Bachelor’s degree in a business-related discipline or equivalent experience
Experience with project management software (e.g. Asana, Shotgrid, Jira) and/or diverse project management methodologies required
Highly structured, detail-oriented, and executional mindset with the ability to effectively manage many projects and tasks simultaneously, while maintaining clear team processes
Capacity and confidence to be highly engaged and collaborative in a hybrid work environment.
Ability to tackle ambiguity head-on to drive the planning process for merchandise programs through strong communication and organizational skills.
Dedication to shipping best-in-class product, within real-world resource and business constraints.

Product Development Manager – Franchise Rewards

Key skills