Build & operate GTM automation systems
Build and operate reliable automation across custom code + orchestration tools (e.g., n8n/Workato/Make), including CI/CD, testing, deployment practices, and runbooks that keep iteration fast and safe
Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms (e.g., Customer.io, Marketo, Salesforce, BigQuery)
Own technical direction for GTM automation: design data models, define API contracts, build shared libraries, and maintain reference architectures used across teams
Review code, write tests, and maintain production reliability standards
Operate, enable, and scale GTM workflows
Partner with RevOps, Demand Generation, Regional Marketing, Events Marketing, & SDRs to solve workflow inefficiencies through agent-based solutions with measurable business outcomes
Create reusable workflow templates, playbooks, and “how-to” docs so partner teams can safely self-serve common automations (with clear ownership and measurement)
Provide hands-on technical support and troubleshooting for AI systems across teams
Align AI chatbot systems across multiple teams (Marketing, SDR, Customer Success) to create unified prospect interaction routing.
Build intelligent routing logic that determines when and how to engage human resources in prospect interactions.

7+ years building production systems and integrations (software engineering, data/analytics engineering, business systems, or GTM engineering)
2+ years hands-on experience applying LLMs/AI to production workflows — not just prototypes
Proven experience delivering AI-enabled systems or automation (0→1 or major expansions) with measurable business outcomes
Strong in Python and JavaScript/Node.js with Git-based development workflows, code review practices, and testing discipline
Deep familiarity with Google Cloud Platform, BigQuery, and Cloud Functions
Hands-on experience with LLM frameworks and patterns: prompt engineering, RAG, function calling/tool use, agent orchestration, structured output parsing, and evaluation
Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code) — you use AI to build AI systems
Experience implementing automation systems, building agent workflows, and maintaining scalable infrastructure
Proven ability to execute, prioritize, and deliver high-ROI AI automation projects
Strong documentation skills and ability to communicate clearly with technical and business audiences
Experience integrating with Salesforce (or similar CRM) and at least one marketing automation platform (Customer.io / HubSpot / Marketo)
Background working with analytics, segmentation, and personalization platforms.

100% Remote, Global Culture
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
We operate a global annual leave policy of 30 days per annum.

Staff GTM Engineer – AI & Automation

Key skills