Own and articulate the product vision and strategy for ServiceNow solutions across the product area
Conduct market research, internal benchmarking, and platform analysis
Define and maintain a multi-year product roadmap aligned to enterprise priorities
Establish and enforce product governance including intake standards and prioritization frameworks
Serve as the primary executive-facing owner for service delivery through ServiceNow
Build and sustain trusted partnerships with senior business leaders
Lead demand management and prioritization
Define and track product success metrics
Translate product strategy into epics, features, and a prioritized product backlog
Stay current on ServiceNow releases and capabilities
Perform hands-on business analysis

University Degree or equivalent experience
Minimum 10 years prior relevant experience, including 5 years as a Product Manager
Hands-on experience with ServiceNow, preferably in Finance, Legal, Procurement, or Real Estate domains
Strong understanding of product management practices, including roadmap planning, prioritization, and value measurement
Proven ability to perform business analysis, write high-quality requirements, and support delivery teams
Experience working in Agile or hybrid delivery models
Excellent stakeholder management and communication skills

ServiceNow Product Manager – Accounts Payable, Finance

Key skills