Create and evolve developer documentation for Plaid’s APIs – writing new content, and improving clarity, accuracy, and usability of existing content
Design and build sample applications, demos, and tutorial videos that demonstrate the benefits of integrating with Plaid’s APIs and the best practices to use during integrations
Improve and maintain developer-facing resources, including the Postman collection, documentation website, and other assets
Serve as the developer’s advocate, working with our developer community and translating external developer needs into actionable product and documentation insights for internal teams
Collaborate cross-functionally with Product, Engineering, Design, and Marketing

5+ years of experience in Developer Relations, Developer Advocacy, or similar roles
Ability to write clear, idiomatic code in at least one widely used backend language and one frontend language
Experience building sample applications and technical demos
Experience writing high-quality developer documentation from scratch, and identifying gaps or opportunities in existing documentation
Ability to quickly learn and clearly explain new technologies and concepts
Strong developer empathy, with the ability to understand and communicate what matters most to developers
Ability to thoughtfully leverage generative AI to accelerate your work while maintaining a high standard of quality in external-facing content
Familiarity with OpenAPI (Nice to Have)
Experience with web or mobile development (Nice to Have)
Experience working on B2B APIs (Nice to Have)
Experience building or growing developer communities around B2B APIs (Nice to Have)
Strong presentation skills (Nice to Have)
Experience creating technical content across formats such as slide decks, diagrams, web apps, or video (Nice to Have)

reasonable accommodations for candidates with disabilities in our recruiting process

Senior Developer Relations Engineer – Customer Growth, Experience

Key skills