Provide technical support to SNC customers in order to give quick problem assessment and corrections for field units.
Responsible for documenting all customer interactions and must implement and/or support implementation for hardware, software, or training issue changes according to approved SNC instructions.
Punctuality to work each day and prepared to work scheduled hours.
Other duties as assigned.
Travel to remove locations worldwide with relatively short notice.
Perform assigned maintenance task with minimal to no supervisory guidance/oversight.
Follow guidance of shift lead supervisor for daily taskings/expectorations/priorities.
Requirements
High school diploma or GED equivalent
3 or more years of relevant experience
Ability to understand and interpret basic technical schematics, diagrams, blueprints, manuals and/or publications
Progressive experience using troubleshooting techniques
Thorough understanding of electrical wiring concepts
Current/ valid passport and be able to obtain a visa to travel internationally
Successfully pass a pre-deployment medical assessment
Willing to deploy OCONUS on an approximate 90-day rotation
An active Secret U.S. Security Clearance is required