Own the product strategy and roadmap for a defined area of the merchant account management experience
Drive improvements to onboarding, payouts, and reconciliation workflows to reduce friction and increase customer confidence
Partner with Finance, Payment Operations, Risk, and Engineering to deliver secure and compliant payment experiences
Translate customer needs — particularly those of RevOps and Finance leaders — into clear product requirements and prioritized initiatives
Guide new product ideas from discovery through launch, ensuring strong execution and measurable impact
Use qualitative research and quantitative data to identify opportunities, validate hypotheses, and inform decision-making
Define success metrics for your product area and monitor performance to drive continuous improvement
Collaborate within the Product Triad (Engineering + UX) to ship high-quality, customer-first solutions

Experience managing and launching B2B or B2B2C SaaS products
Strong understanding of online payment processing and payout reconciliation workflows
Familiarity with embedded finance tools and payment platform integrations
Experience working with risk signals, fraud mitigation concepts, or underwriting workflows
Ability to balance business goals, technical constraints, and customer needs when making product decisions
Strong collaboration skills with Engineering, Design, Analytics, and cross-functional stakeholders
Experience using data to inform product decisions and measure impact
Excellent communication and stakeholder management skills

Senior Product Manager

Key skills