Define and drive the product vision, strategy, and multi-year roadmap for assigned clinical and pharmacy programs
Serve as the end-to-end Product Owner, accountable for product lifecycle management from ideation through optimization
Ensure products remain market-relevant, competitive, and aligned with organizational growth objectives
Support sales and marketing efforts
Monitor market for competitive trends
Lead cross-functional program planning and execution to ensure on-time, high-quality product delivery
Establish clear milestones, success metrics, and governance processes to drive disciplined execution
Identify risks, remove barriers, and ensure seamless integration across systems and workflows
Partner with Operations, IT, Implementation, Sales, Client Success, Pricing, and external partners to align priorities and deliver outcomes
Translate strategic objectives into actionable plans across departments
Serve as the central point of accountability and decision-making for assigned products and programs
Monitor product performance, financial impact, and client outcomes to inform enhancements
Drive continuous improvement initiatives to improve scalability, efficiency, and user experience
Incorporate stakeholder and market feedback into ongoing product refinement and innovation

Bachelor’s degree in Business, Healthcare Administration, Pharmacy, or related field required; Master’s degree (MBA) preferred
10+ years of progressive experience in product management, program management, or healthcare/pharmacy operations
Demonstrated experience owning and delivering complex, cross-functional products or programs end-to-end
Proven ability to develop and execute product strategy and roadmaps
Experience managing the full product lifecycle from concept through optimization
Strong business acumen with alignment to financial and operational goals
Strong cross-functional leadership and stakeholder management skills
Excellent communication and executive presentation abilities
Analytical mindset with experience using data to drive decisions
Willingness to travel (10%-20%)

Director, PBM Product Strategy – Delivery

Key skills