Provide customer support through the performance of installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of Rockwell equipment and systems.
Program PLCs and HMIs systems for new or modified equipment utilizing RSLogix 5, 500, 5000, FactoryTalk Studio software, Studio5000, ControlLogix and CompactLogix.
Program and commission AC and DC drive on web handling systems.
Maintain automation and equipment including working with voltages up to 600VAC and 800 VDC.
Troubleshoot problems, identify, and implement new or amended system functionality, identify operational process gaps, and take corrective actions.
Execute initiatives supporting our automation strategy, manage operating workflows and progress continuous improvement opportunities.
Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).

High School Diploma or GED
Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
The ability to travel up to 50% of the time.
A valid drivers license.
6+ years of related experience in Low or Medium Voltage Drives, HMIs, Small and Large controllers
Experience working with sales and business leads to identify new contract opportunities and ensuring customer satisfaction of service offerings.
Experience with networks including EtherNet, ControlNet, and DeviceNet

Health Insurance including Medical, Dental and Vision
401k
Paid Time off
Parental and Caregiver Leave
Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Senior Field Support Technician

Key skills