Accounts Receivable Representative

Role Overview

• Posts customer payments by verifying invoice coding; verifying transactions; scheduling disbursements; obtaining authorization of payments; evaluating and approving account investigations; resolving special cases; authorizing stop-payments; coordinating daily receiving reporting; following internal accounting controls.
• Provide financial, administrative, and clerical services as well as ensure accuracy and efficiency of operations
• Process and monitor incoming payments, and secure revenue by verifying and posting receipts
• Record payments to accounts and maintain accounts receivable records
• Compile necessary information from financial institutions such as banks and credit organizations to process/verify applications for credit and solicit payment on overdue accounts
• Keep records of all delinquent accounts, incomplete files, and credit risks
• Prepare daily cash deposits and cash control sheet
• Enter finalized cash receipts and update accounts receivable ledger
• Work with potential customer and sales department to gather new account paperwork and send the completed file to the accounts receivable supervisor for verification
• Perform collection procedures as outlined in Standard Operating Process (SOPs) and escalate to supervisor as needed
• Follow up and review accounts for compliance with State credit law and Standard Operating Procedures (SOPs)
• Cash application through various payment methods such as checks/cash, electronic funds transfer (EFT), Online Bill Pay, Drivers, non-sufficient funds (NSFs), and notify customer/sales of term changes
• Address driver phone calls and/or questions through radio (Nextmail) regarding payment and delivery instruction
• Manage monthly statement distributions and work with sales and other departments to handle disputes on accounts
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
• Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status
• Responsible for a high volume of customer account
• Perform other job-related duties as assigned

Requirements

• High school diploma or equivalency plus 2 years of experience
• Knowledge with Generally Accepted Accounting Principles (GAAP), federal regulatory guidelines, and organizational objectives
• Proficiency using Microsoft Excel spreadsheets in creating pivot tables, develop charts, and complex formulas

Benefits

• comprehensive medical and prescription drug coverage
• dental and vision plans
• tax-saving Flexible Spending Accounts
• disability coverage
• life insurance plans
• 401(k) plan
• tuition assistance
• wellness program
• parental leave
• vacation accrual
• paid sick leave
• more