Support engineers in the Solution Engineering & Introduction (SE&I) team responsible for new product introduction (NPI) for all products in Ciena’s Optical Systems portfolio
Collaborate with cross-functional teams to assess emerging AI technologies and propose innovative use cases for SE&I
Contribute to the adoption of AIOps technologies
Design, develop and test software tools to automate manual SE&I workflows and processes
Assist in the development of a product test-case automation suite, including writing code to execute scripts to run corresponding test-cases, verify and document results
Build and maintain backend logic and scripts for the automated testing tool of optical transceivers
Help design and develop user-friendly UIs or HTML portal
Always comprehensively document their work/code and train extended team with user guides or Confluence

Currently enrolled in Bachelor of Electrical/Software Engineering, Computer Science, or equivalent engineering program
Experience with Python and Jupyter Notebook for backend scripting
Experience working with git repositories
Experience with Full Stack browser application development (React, Flask/Django)
Strong web development fundamentals using HTML, CSS, and JavaScript, with hands-on experience building user interfaces that integrate with backend services
Must be an organized and meticulous team player with excellent English communication skills (verbal and written)
Capability to work with people in different time zones and cultures

Solutions Engineer – Introduction Intern

Key skills