Engineer II, Software Quality

Role Overview

• Have advanced knowledge about the Synapse Select product line, including deployment methods and deployment architecture for both on-premise and cloud configurations
• Create, maintain, and execute manual Software test cases for Verification and Validation protocols for the Synapse Select product line
• Occasional exploratory functional testing and ticketing of any issues found
• Reproduce and document any product defects and/or reported bugs in the JIRA development ticketing system.
• Execute individual development ticket and regression testing with clear documentation of test results.
• Correspond with Software and Template Engineering, give feedback to any questions they may have, and facilitate the provision of more information if needed
• Work with contractor QA team(s) on the grooming of development tickets and answer any questions they may have
• Participate in calls with the automated testing team for reviewing implementation of new test cases and give feedback for improvement of the protocol
• Create, Design Forms as required by the Medical Informatics Design Control Process for Synapse Select products as needed.
• Occasionally help to address Corrective and Preventive actions (CAPA) assigned to Synapse Select as needed and complete in a timely manner.
• Help to develop, document, and occasionally conduct internal technical trainings regarding new development for the Synapse Select product line.
• Assist the Medical Informatics documentation team in the creation and maintenance of service manuals and product documentation for Synapse Select.
• Assist Operations and Support with technical questions related to the Synapse Select product line. This may include attending customer meetings and additional items as necessary.
• Additional responsibilities as defined by management.

Requirements

• Bachelor's Degree (B.S./B.A.) or equivalent work experience in a scientific or technical discipline.
• Minimum two (2) years of experience in Software Development, Software QA or other related fields.
• Knowledge of software medical devices, procedures, and terminology, including the DICOM standard and HL7.
• Knowledge of AGILE Software development and software design controls.
• Knowledge of complaint handling and corrective and preventive action processes.
• Knowledge of quality system regulations.
• Experience with Microsoft® Word, Excel, Visio, and Access or equivalent software.
• Experience with JIRA and Confluence

Tech Stack

• Cloud

Benefits

• Flexible working arrangements
• Professional development