Have advanced knowledge about the Synapse Select product line, including deployment methods and deployment architecture for both on-premise and cloud configurations
Create, maintain, and execute manual Software test cases for Verification and Validation protocols for the Synapse Select product line
Occasional exploratory functional testing and ticketing of any issues found
Reproduce and document any product defects and/or reported bugs in the JIRA development ticketing system.
Execute individual development ticket and regression testing with clear documentation of test results.
Correspond with Software and Template Engineering, give feedback to any questions they may have, and facilitate the provision of more information if needed
Work with contractor QA team(s) on the grooming of development tickets and answer any questions they may have
Participate in calls with the automated testing team for reviewing implementation of new test cases and give feedback for improvement of the protocol
Create, Design Forms as required by the Medical Informatics Design Control Process for Synapse Select products as needed.
Occasionally help to address Corrective and Preventive actions (CAPA) assigned to Synapse Select as needed and complete in a timely manner.
Help to develop, document, and occasionally conduct internal technical trainings regarding new development for the Synapse Select product line.
Assist the Medical Informatics documentation team in the creation and maintenance of service manuals and product documentation for Synapse Select.
Assist Operations and Support with technical questions related to the Synapse Select product line. This may include attending customer meetings and additional items as necessary.
Additional responsibilities as defined by management.
Requirements
Bachelor's Degree (B.S./B.A.) or equivalent work experience in a scientific or technical discipline.
Minimum two (2) years of experience in Software Development, Software QA or other related fields.
Knowledge of software medical devices, procedures, and terminology, including the DICOM standard and HL7.
Knowledge of AGILE Software development and software design controls.
Knowledge of complaint handling and corrective and preventive action processes.
Knowledge of quality system regulations.
Experience with Microsoft® Word, Excel, Visio, and Access or equivalent software.