Manager, Data Systems & Development

Role Overview

• Lead the annual fundraising planning process, translating historical performance and pipeline data into clear revenue outcomes and strategic assumptions.
• Serve as a strategic analytical partner to senior leadership through reports and spreadsheets, helping them derive actionable insights from data.
• Identify technical improvements year over year and create and drive solutions.
• Design and maintain performance reporting that promotes accountability and timely course-correction across the Development team.
• Collaborate with finance team to build detailed full-year revenue projections, aligned with current and historic pipeline performance.
• Lead monthly and annual pipeline / revenue reviews, synthesizing data into clear narratives and recommended actions for leadership.
• Identify emergent technical issues and create and drive solutions within existing systems and processes.
• Track progress and promote accountability of development team members.
• Collaborate with finance team to update existing revenue projections.
• Build and continuously improve reporting in CRMs and google sheets, increasing the speed, clarity, and confidence with which organizational financial health can be assessed.
• Build and improve forms, reports, and dashboards to increase development, community engagement and alumni, and corporate partnerships team members’ access to and utilization of Thrive’s data systems.
• Identify barriers to data adoption and proactively drive solutions that increase usability.
• Deepen use of existing tools and increase automation.
• Conduct all gift processing, acknowledgments, and processing payments for the Development Team.
• Own the integrity, analysis, and reporting of donor and prospect data, regularly auditing for quality and surfacing insights that inform cultivation and solicitation strategy.
• Pull customized reports and donor lists for evaluation of prospects, updated revenue projections and other Development outreach, including regional events and donor communication.
• Lead implementation and ongoing training efforts to plan, test, deploy, and support systems or tools as they are introduced.
• Mentor and supervise staff in operational roles in systems utilization and data reporting.
• Support sustained training that helps staff not just access data, but understand, interpret, and apply insights in their day-to-day work.
• Oversee administration of the organization’s primary fundraising and CRM systems (currently Salesforce), ensuring data structures, permissions, and automations support accurate reporting and strategic analysis.
• Lead and manage processes to solve complex business problems, develop innovative solutions, and ensure data collection and management that serves fundraising execution and success.

Requirements

• 2-5 years of professional experience
• 2+ years of experience working as a system administrator with the Salesforce.com platform or another database platform
• A successful track record in setting priorities, managing relationships and ability to prioritize, negotiate and work with a variety of stakeholders/partners
• Excellent written and verbal communications skills, and the ability to synthesize complex qualitative and quantitative information
• Ability to quickly grasp needs and implement relevant solutions in a timely manner with close attention to detail and accuracy
• High level of learning agility and resourcefulness
• Excellent workflow management skills
• Ability to work effectively with individuals of diverse identities and contribute to an inclusive work environment
• Alignment with Thrive Scholars’ mission and values

Tech Stack

• SFDC

Benefits

• High-quality health and dental insurance
• Paid vacation
• Employer-matched retirement plan