Experience in Accounts Receivable, Credit, Collections, or Billing Operations
Strong understanding of credit evaluation, due‑date re‑aging, and invoice‑level billing processes
High attention to detail, organization, and documentation accuracy
Ability to analyze customer payment patterns and assess credit or financial risk
Clear, professional communication skills with internal and external partners
Review and identify customer deduction claims by validating short‑payments, remittances, and deduction claims
Categorize deductions using reason codes and maintain accurate documentation
Collaborate with cross‑functional teams to resolve discrepancies and address systemic issues
Monitor aging and escalate unresolved deductions in alignment with procedures
Assist with reporting, trend identification, and continuous process improvements
Provide clear updates, documentation, and recommendations to internal stakeholders
Assist with overflow tasks across AR, Collections, or Billing as needed to support department workload
Perform additional related duties as assigned to support department goals

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program
Normally requires five (5) to eight (8) years directly related and progressively responsible experience
Excellent understanding of credit and collection operations procedures, including reconciliation of A/R activity
Ability to deal with stressful situations as they arise is a must
Ability to communicate effectively both orally and in writing
Ability to work independently
Outstanding interpersonal skills
Knowledge of general accounting principles
Outstanding mathematical and analytical skills
Outstanding organizational skills; attention to detail
Knowledge of Microsoft Word, Excel

Accounts Receivable Clerk IV

Key skills