Call Center Representative

Role Overview

• Make several calls to insureds and agents daily
• Enter progress notes following each call
• Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Requirements

• Strong judgment and critical thinking skills
• Competent use of spreadsheets, word processing, and e-mail
• Excellent communication skills
• Strong writing skills
• Work well in a team environment
• Ability to multitask
• Must have high-speed internet

Benefits

• Benefits package with health, dental, vision, life, and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy
• start with 18 days per year
• Paid holidays
• 7 standard holidays