Principal Program Manager

Role Overview

• Reports directly to the WEO Chief of Staff and will work closely with other WEO teams on internal and external projects, programs and presentations.
• Collaborates closely with a diverse set of coworkers, including officers across the enterprise, and is responsible for successfully scoping, planning, and implementing cross-functional, high-profile initiatives.
• Leads and/or supports non-technical enterprise and organizational programs focused on safety, coworker engagement and PG&E’s Performance Playbook (Lean, Breakthrough and PSEMS).
• Maintains an active role in the Emergency Operations Center.
• Independently develops project scope and objectives; leads development of overall strategy to achieve WEO goals; establishes project team with agreed upon roles and responsibilities; obtains commitment on detailed work plans including schedule, cost, resources, contingency and communication plans; obtains management approval as needed; ensures project documentation is maintained; identifies, analyzes, and addresses project performance issues; manages the integration of tasks and track and reviews deliverables; communicates project status to all stakeholders; assesses project risk and develops contingency plans; and identifies and communicates lessons learned and best practices.
• Applies depth and breadth of knowledge of program management to the most unique and complex problems.
• Works autonomously. Anticipates issues and develops innovative solutions.
• Demonstrates program leadership with internal & external stakeholders to support company goals. May design and develop new or complex programs.
• Partners with other business units in developing messaging and strategy.
• Develops content and format for reports and dashboards. Prepares and presents regular updates, addressing issues and gaining buy in on solutions.
• Leads WEO teams to develop and implement new and/or improved processes, procedures, policies, controls and best practices to improve safety, regulatory compliance, customer satisfaction, coworker engagement, efficiencies, and reduce costs.
• Develops communication and change management plans in consultation with functional areas and Enterprise Change Office. Ensures target audience is fully educated and adheres to program policies, processes, procedures.
• Lead the development, implementation, and coordination of Operations Culture Plan activities including but not limited to COO Hometown Visits and Go-Sees, Operations All Coworker Calls, Operations Officer and Director Meetings, and the Leadership Town Halls.
• Develops or provides input to PG&E leadership.
• Coaches and mentors other coworkers.

Requirements

• Bachelor degree or equivalent experience
• 10 years of related experience or equivalent
• Masters Degree in job-related discipline or equivalent experience
• PMI-Project Management Institute PMP-Project Management Professional certification
• Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements
• Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.)
• Deep knowledge and expertise of business and or industry drivers
• Ability to lead large and complex projects working with cross-functional teams
• Ability to create compelling business cases based on complex business environments and inputs
• Adept at addressing issues with diplomacy and tact.

Tech Stack

• PMP
• Go

Benefits

• PG&E’s discretionary incentive compensation programs