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Contact Center Application Engineer at BETSOL | JobVerse
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Contact Center Application Engineer
BETSOL
Remote
Website
LinkedIn
Contact Center Application Engineer
United States
Full Time
1 week ago
$80,000 - $115,000 USD
H1B Sponsor
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Key skills
AWS
Azure
Cloud
Google Cloud Platform
GCP
Google Cloud
About this role
Role Overview
Provide advanced engineering and operational support for mission-critical contact center technologies
Perform advanced daily health checks and proactive monitoring for Verint platforms
Collaborate with vendors and internal SMEs to resolve complex incidents
Lead and execute system changes, upgrades, patching, and migrations
Architect and implement scalable, resilient Verint solutions
Requirements
10+ years of IT support or operations engineering experience
8+ years of direct, hands-on experience engineering and supporting Verint solutions
Proven success supporting and engineering production enterprise Verint environments
Experience with public cloud platforms (Azure, AWS, GCP)
Advanced troubleshooting, root-cause analysis, and problem-solving skills
Tech Stack
AWS
Azure
Cloud
Google Cloud Platform
Benefits
health insurance
retirement plans
flexible work arrangements
professional development
Apply Now
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