Session Border Controller – CUCM, UCCX

Role Overview

• Provide customer support for Session Border Controller (SBC) solutions
• Design and implement voice infrastructure
• Collaborate with internal teams to resolve technical issues
• Administer Micrsoft Teams Enterprise Voice environment
• Lead projects assigned and ensure accountability for timelines and deliverables

Requirements

• 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition
• Hands on experience with Webex calling and Webex Contact Centre
• Hands on experience in design & implementation of Voice infrastructure
• Hands on experience of Session Border Controllers
• AudioCodes, Ribbon/PSX, Oracle
• Hands on experience in design & implementation of SBC’s
• Expert understanding of SIP
• Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x
• Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling.
• Have clear understanding about UCCX historical & online reporting.
• Understanding of Microsoft Teams Enterprise Voice
• Good to have hands on experience with MS Teams
• Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME

Tech Stack

• Oracle
• Unity

Benefits

• Health insurance
• 401(k) matching