Senior Business Analyst, People Digital Experience

Role Overview

• Lead end-to-end HR technology initiatives across discovery, design, testing, and launch, managing risks, dependencies, and cross-team handoffs.
• Serve as a strategic partner across PX and partner teams, presenting insights, recommendations, and ROI to leadership to secure alignment and buy-in.
• Recommend scalable, fit-for-purpose solutions aligned with Sandisk’s people strategy, technology roadmap, and industry best practices.
• Support data governance policies through documentation and identification of privacy, access, and compliance risks.
• Conduct discovery and current-state analysis by mapping people processes, user journeys, pain points, and data flows to uncover value opportunities.
• Elicit, validate, and prioritize business requirements through interviews, workshops, and observation, challenging legacy approaches and clarifying business outcomes.
• Drive digital and AI transformation initiatives by modernizing manual and repetitive HR processes into scalable, automated workflows.
• Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance.
• Assess HR platforms, tools, and modules across the portfolio and recommend fit-for-purpose solutions.
• Translate HR requirements into technical acceptance criteria and partner with IT and vendors through configuration, testing, and release.
• Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects.
• Prepare and deliver go-live assets such as training materials, user guides, and end-user enablement sessions.
• Monitor post launch performance metrics and iterate solutions based on adoption data and user feedback.

Requirements

• Minimum of 5 years' experience, including at least 3 years as a business analyst or product specialist focused on HR systems (such as Workday, ServiceNow, etc.)
• Bachelor's degree in a relevant discipline
• Led complex, end-to-end HR system initiatives in global environments, encompassing requirements definition, process mapping, solution design, and user acceptance testing.
• Digitized and optimized core HR processes by replacing manual workflows with scalable, automated solutions and enhancing existing system capabilities to drive efficiency and consistency.
• Designed and delivered employee-centric HR solutions that measurably improve usability, adoption, and the overall employee experience.
• Expertise in HR systems and their core functionalities to support business and people's strategy objectives.
• Strong knowledge of HR processes, including HR operations, talent management, payroll/compensation, absence management, and performance management.
• Excellent communication, stakeholder engagement, and facilitation capabilities with the ability to influence cross-functional teams.
• Skilled in Lean, Agile, Design Thinking, and other continuous improvement methodologies.
• Working knowledge of APIs, integrations, and key technical concepts to enable effective collaboration with IT partners.

Tech Stack

• ServiceNow

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid vacation time
• Paid sick leave
• Life, accident and disability insurance
• Tax-advantaged flexible spending and health savings accounts
• Employee assistance program
• Tuition reimbursement
• Employee stock purchase plan
• Sandisk's Savings 401(k) Plan