Collects and tracks immunization and health and safety documentation required for clinical and practicum rotations
Ensures students meet all required deadlines and notifies appropriate parties of non-compliance
Communicates to students, preceptors, and sites before documentation expires or a file becomes out of date
Prepares and distributes necessary information to students regarding the program(s)
Assists with placement of students to include practicum, clinical, or practice immersion
Handles high volume of outbound and inbound student calls while meeting GCU customer service standards
Establishes rapport and relationships with students
Encourages students to ensure they are on track with meeting clinical and practicum requirements
Assists with the processing of paperwork for sites and preceptors if needed
Works as part of a high-performance team and encourages and supports other team members
Handles multiple priorities and tasks in an effective and efficient manner
Requirements
Bachelor’s degree from a regionally accredited four-year college or university
Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education
Ability to effectively present information and respond to questions from managers, healthcare clients, students, and the general public
Ability to handle a high-volume of inbound/outbound calls effectively
Strong skills in Microsoft Office Suite
Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University
Benefits
Generous PTO starting at 20 business days per year