Provide attentive, courteous, and efficient service to all guests
Balance & account for all daily cash and charge transactions
Review & analyze all adjustments
Post room, tax and miscellaneous charges to guest folios
Ensure all guest charges have been balanced and applied to the correct ledgers
Follow audit binder and checklist required for duties and timelines
Set high standards of performance for self and others
Requirements
1+ years of experience in Hotel guest services and/or front desk, receptionist
High school diploma or GED; or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major