Senior Product Manager, Salesforce Marketing Cloud

Role Overview

• Own the Subdomain Product Backlog
• Collaborate with the Experience Product Managers to define and prioritize the product backlog for your respective subdomain
• Clearly articulate and document user stories, acceptance criteria, and other requirements
• Ensure that the backlog is visible, transparent, and clear to all stakeholders
• Prioritize backlog items based on business value, customer needs, and strategic objectives
• Work with development teams to deliver high-quality products that meet customer needs
• Participate in sprint planning, review, and retrospective meetings to ensure continuous improvement
• Provide clear guidance on the expected outcome and work with the team to meet the Definition of done
• Determine and pursue the optimal Customer and Stakeholder Engagement
• Gather and prioritize customer requirements through regular interaction and feedback
• Act as the primary point of contact for stakeholders, ensuring their needs and expectations are effectively managed
• Communicate product updates, progress, and plans to stakeholders and the broader organization
• Collaborate with Experience Product Managers and other Product Owners to ensure alignment and coherence across the product domains
• Work with upstream and downstream teams to ensure seamless integration and optimal end-to-end experience
• Engage with UX/UI designers to create intuitive and user-friendly interfaces
• Analyze product performance and user feedback to identify areas for improvement
• Advocate for and implement best practices in product management and agile methodologies
• Continuously refine and optimize processes to enhance efficiency and effectiveness

Requirements

• Bachelor's degree preferred
• 3+ years of experience in a product owner or similar role
• Strong understanding of Agile development methodologies, particularly in large organizations
• Proven ability to prioritize and manage multiple tasks in a fast-paced environment
• Excellent communication and collaboration skills
• Experience with quote-to-cash systems and transformation is a plus
• Strong analytical and problem-solving skills
• SalesForce Marketing Cloud Implementation Experience is a plus

Tech Stack

• Cloud

Benefits

• Employee Assistance Program
• Health insurance
• Life insurance
• Disability insurance
• Retirement plans
• Paid Time Off (PTO)
• Paid Holidays