Develop multi-year technology vision, and roadmap aligned with GTM strategic goals for a long-term growth and competitive advantage.
Define the role of core systems across the revenue lifecycle and ensure long-term scalability.
Align the GTM tech stack to defined sales motions and operational workflows.
Identify gaps in the tech stack and recommend strategic build, buy, or consolidation paths.
Lead strategic evaluation of the RevOps technology portfolio to maximize ROI and business alignment.
Rationalize, consolidate, or retire tools where appropriate, ensuring scalability and compliance.
Partner with Finance and Procurement on investment decisions.
Establish governance frameworks, standards, and decision guardrails to guide tool evaluation, adoption, and lifecycle management.
Document operating models and workflows to clarify roles, responsibilities, and decision-making authority.
Collaborate with IT, Implementation, Procurement, SAM, Security, Privacy, and GTM leaders to enable aligned execution while maintaining compliance, scalability, and system integrity.
Set guardrails that balance speed and flexibility with security, compliance, and system integrity.
Participate in cross-functional AI initiatives, providing RevOps tooling strategy perspective to evaluate, prioritize, and scale AI-enabled capabilities.
Identify where AI and automation can strategically enhance seller workflows and RevOps effectiveness.
Help define governance and intake models for AI use cases.
Guide build vs. buy vs. blend decisions in collaboration with IT and Engineering.
Align RevOps, Sales, Marketing, Finance, IT, FAST, Engineering, Security, Privacy, Procurement, and SAM on technology priorities and standards.
Serve as a trusted advisor on technology trade-offs, investment priorities, and future-state planning.
Incorporate adoption and performance insights into ongoing strategic portfolio decisions.
Develop executive-ready materials that articulate the current and future-state RevOps tech stack, consolidation plans, and roadmap.
Present clear, fact-based insights and trade-offs to support informed leadership decisions.
Provide clear visibility into current-state and future-state GTM technology strategy.
Partner with external advisors, including Gartner, to incorporate leading GTM and RevOps best practices.
Define KPIs to measure strategic impact, adoption, and investment effectiveness.
Continuously refine tooling strategy to improve impact and support organizational change.
Gather insights via surveys and workshops, partnering with FAST for user experience and support input.
Requirements
10+ years in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or related roles within SaaS or technology-driven organizations.
5+ years leading cross-functional, enterprise-wide initiatives in complex environments.
Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, AI Associate) preferred; additional GTM, AI and business systems certifications a plus.
Demonstrated ability to define scalable technology strategy, governance, and decision frameworks.
Experience solving complex business problems through technology with strategic outcomes.
Proven experience influencing senior stakeholders and driving enterprise alignment.
Experience working with vendors and implementation partners.
Strong analytical capability with a track record of developing ROI-driven, data-backed recommendations.
Background in sales or deep exposure to B2B seller workflows.
Experience managing a portfolio of technology initiatives from strategy through execution.
Bachelor’s degree in business, marketing, information technology, or a technical field is required; master’s or advanced degree, or AI/data training, is a plus.
Tech Stack
Cloud
Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave