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Senior Payroll Concierge at Ascend Group | JobVerse
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Senior Payroll Concierge
Ascend Group
Remote
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Senior Payroll Concierge
United States
Full Time
6 days ago
No H1B
Apply Now
Key skills
Communication
Time Management
Remote Work
About this role
Role Overview
Manage full-cycle payroll processing for assigned White Glove Payroll clients with a focus on accuracy, timeliness, and personalized service
Serve as the primary relationship advisor for client payroll needs
Provide proactive communication and guidance on payroll best practices and compliance matters
Review and audit payroll data, including earnings, deductions, taxes, and benefits
Ensure compliance with federal, state, and local payroll regulations and reporting requirements
Investigate and resolve complex payroll issues with urgency and professionalism
Maintain detailed and organized payroll records and client documentation
Support quarter-end and year-end activities, including tax filings and W-2 processing
Identify and implement process improvements to enhance efficiency and the White Glove client experience
Elevate and support team members, sharing knowledge and best practices
Stay current on payroll legislation, technology updates, and industry trends
Requirements
5+ years of progressive, hands-on payroll experience, including multi-state payroll
Strong working knowledge of payroll tax regulations and compliance
Experience with payroll and HRIS systems (experience with client-facing payroll platforms preferred)
Benefits
Fully remote work environment with a focus on independent, screen-based work
Structured workflow with predictable payroll cycles and deadlines
Emphasis on organization, time management, and clear virtual communication
Commitment to maintaining a professional home office setup and secure handling of confidential information
Dedication to continuous improvement and professional growth
Apply Now
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