Underwriting Service Specialist

Role Overview

• ensure account service delivery meets and exceeds our customer’s expectations
• utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA’s) are met
• works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues
• collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments
• Policy & endorsement issuance
• File documentation and set-up
• Review account information for data entry into appropriate systems
• Order, prepare and/or update reports
• Policy Rating and/or initial entry into rating model
• Processing of various underwriting transactions and requests
• Correspond with brokers for information at Underwriter’s request
• Booking/Invoicing
• Coordinate services with other services units, as needed
• Other duties and special projects as assigned

Requirements

• Bachelor’s Degree preferred
• 2+ Years experience in same or related field preferred

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement
• Backup Child and Elder Care
• and more.