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Customer Service Supervisor at R1 RCM | JobVerse
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Customer Service Supervisor
R1 RCM
Remote
Website
LinkedIn
Customer Service Supervisor
United States
Full Time
5 days ago
$49,126 - $81,225 USD
H1B Sponsor
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Key skills
Leadership
About this role
Role Overview
Provide oversight of Team Lead(s) a team or Representatives for one or more clients
Be the primary point of support, training and coaching for your team’s performance
Maintain KPI reporting, improvement programs and ACD Metrics
Work with EMR systems such as EPIC, Meditech or Cerner
Have a working knowledge of EOBs and authorizations/referrals
Maintain a level of performance that ensures success for your client’s objectives
Requirements
High school diploma, preferred
5 years leadership experience in a healthcare call center
Benefits
Competitive benefits package
Annual bonus plan at a target of 5.00%
Apply Now
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