Participate in a 24×7 on-call rotation as a Tier‑3 escalation engineer for the Fortinet network stack, with emphasis on Fortinet Secure SD‑WAN.
Troubleshoot and resolve complex issues involving: FortiGate Secure SD‑WAN control and data planes, IPsec/SSL VPN, BGP, NAT, firewall policy enforcement.
Lead high‑severity incident response, customer communication, and root cause analysis (RCA).
Own the full service lifecycle: Customer onboarding, Change management, Platform upgrades and migrations, Decommissioning.
Validate and enforce: Security policies, Routing and segmentation strategies, High availability and resiliency standards.
Support advanced routing implementations: BGP (policy control, filtering, failover), OSPF.
Enable and support hybrid and cloud connectivity: AWS (VPC, Transit Gateway), Azure (vNET, vWAN, ExpressRoute), Google Cloud Platform (VPC).

4+ years of hands-on network engineering experience.
Strong experience configuring and supporting routers, switches, firewalls, hubs, WAN infrastructure.
Experience with hardware and software firewalls: Palo Alto, Fortinet, Check Point.
Proficiency with network monitoring and performance analysis tools.
Familiarity with wireless technologies and site surveys.
Certifications: Fortinet NSE3 required, Fortinet NSE4 or higher (SASE track) highly recommended, Cisco CCNA or CCNP highly recommended.
Bachelor's degree in a related field, or equivalent practical experience.

Network Engineer II

Key skills