Fully own budgeting, forecasting, and actuals management for five teams within Global Operations
Maintain accurate headcount forecasting for all groups, particularly those with more volatile and complex rosters, such as Customer/Technical Support
Serve as a capable and trusted partner to your SVP stakeholders, sharing data and recommendations with confidence and evidence
Build and maintain financial reporting that brings clear visibility to the financials, allowing for informed decision-making
Incorporate non-financial metrics into planning and reporting such as customer support call volumes and content titles produced
Actively identify ways to perform your duties more efficiently, enabling increased workload and impact for the team and company
Perform ad hoc analysis and special projects as needed
Bring a positive, collaborative, and supportive energy to Corporate Enabling Finance

BS degree or equivalent experience in Finance or Accounting
5+ years’ of proven success in applicable FP&A experience
Strong understanding of financial analysis techniques and a strong working knowledge of MS Excel and reporting software
Experience with ERP Systems such as SAP
Excellent verbal, written, and listening skills as well as ability to effectively use operational knowledge to collaborate, guide, and interact professionally with a wide range of stakeholders at various levels within the organization to drive sound business decisions
Ability to impactfully present information with confidence and accuracy to various levels of seniority
Strong analytical and problem-solving skills
Maintain an understanding of internal corporate controls and ensure company policy guides your financial management.

Participate in the company’s discretionary incentive bonus program
Comprehensive and rewarding Total Rewards package designed to support and empower our employees

FP&A, Business Manager

Key skills