Bilingual Patient Care Guide

Role Overview

• Providing trauma-informed patient-centered care by offering physical and emotional support to patients before, during, and after their abortion procedures
• Utilizing Quickbase EMR to input patient information; review and upload patient charts
• Supporting and monitoring patients through recovery including taking vital signs and conducting bleeding checks with oversight from nurses and providers
• Communicating effectively with all members of the patient-care team, with Slack, Google Meet, and in-person
• Assisting and providing ultrasound guidance for procedures after appropriate training
• Setting up the clinic in the morning and shutting down at the end of day
• Collaborating with the operations team with maintenance of the clinic when time allows, including laundry, restocking, bringing in orders, etc.
• Actively demonstrate, promote, and support a culture of diversity, equity and inclusion by upholding principles of reproductive justice
• Participating in staff meetings and training
• Other duties as assigned

Requirements

• Bilingual fluency in Spanish
• Strong commitment to a person's bodily autonomy
• Flexibility with scheduling
• Patient-focused with a strong sense of empathy and holding space for others
• Active listening skills
• Ability to communicate clearly and collaborate with team members
• Commitment to providing accurate information in a compassionate manner to all people, regardless of their circumstance

Benefits

• health insurance
• a retirement plan (with a company contribution starting the first of the quarter after 6 months of employment)
• periodic bonuses
• paid time off
• 11 paid holidays
• professional development funds of $250-$500