About this role
Role Overview
- Perform tasks at the NASA Centers for both Enterprise and Center specific projects and day to day maintenance activities.
- Utilization of test equipment to perform network, video, and other telecommunications performance measurements to ensure services are meeting SLAs.
- Provide implementation support for Change Requests (CRQ) and touch support for Enterprise and Center operations activities.
- Working within the Center demarcation facility to terminate commercial carrier circuits and services.
- Provide installation and maintenance support for Center WAN routers, switches, wireless access points, perimeter security equipment, video conferencing equipment, and other telecommunications devices as required.
- Skills such as cable fabrication and basic soldering skills for specialized cables and connectors.
- Understanding of documentation standards for rack and floor layouts for telecommunications equipment.
Requirements
- Familiar with operating network analysis software such as Wireshark and test equipment such as Fluke network test kits.
- Solid understanding of key communications tools, such as Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
- US Citizenship is required and able to obtain at minimum Public Trust clearance.
- High school diploma or equivalent and 1 – 3 years of prior relevant experience (Level 2).
- HS and 2 to 4 years of relevant experience (Level 3).
- HS and 3 to 5 years of relevant experience (Level 4).
- HS and 5+ years of relevant experience (Level 5).
Benefits
- Competitive compensation
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement