Provide expert advice on testing protocols, procedures, and results to address customer inquiries.
Troubleshoot technical issues and collaborate with internal teams to offer effective, timely resolutions.
Serve as the technical liaison between clients and the Eurofins global network, ensuring clarity and consistency of information.
Stay informed of current regulatory, safety, and quality performance requirements (e.g., CPSIA, Prop 65).
Communicate relevant regulatory updates and compliance guidelines to clients and internal teams.
Assist clients in developing and updating specifications and procedures for both new and existing products.
Participate in retailers’ seasonal product line reviews and product development meetings to identify potential issues and offer technical recommendations.
Facilitate periodic training sessions for internal business development (BD) teams, providing technical updates and best practices.
Collaborate with cross-functional teams (e.g., Sales, BD, Operations) to align technical services with overall business goals.

Bachelor’s degree in Analytical Chemistry, Materials Science, Textile Chemistry, Textiles, Fiber, Polymer Science or closely related field.
Experience with softlines or hardlines products
Experience in textiles.
Experience in Consumer Products.
Proven experience in collaborating with industry standards organizations and technical committees such as ASTM, AATCC, AAFA, and JPMA.
Demonstrated product integrity or quality assurance experience in textiles, footwear, or chemicals.
Familiarity with CPSIA, Prop 65, and other consumer product regulations—or a strong desire and aptitude to learn these regulations.
Authorization to work in the United States indefinitely without restriction or sponsorship.

Softlines, Textile and Consumer Products Technical Manager

Key skills