Provide on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems
Instruct customers in operation and maintenance of the system
Engage with customers to understand analytical workflows and tailor service offerings
Enhance account profitability through efficient service execution and by identifying revenue opportunities
Maintain assigned assets, including tools and service parts inventory
Report improvement opportunities via the quality notification process
Complete administrative tasks, including time reporting and required training
Maintain training and compliance in health and safety areas

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
Valid driver’s license and safe motor vehicle operation.

Field Service Engineer – Remote

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